Critical aspects of competency
Accurately interpret organisational information to ensure an effective understanding of various roles and responsibilities and organisational processes and procedures.
Access, interpret and comply with a range of legislative and procedural requirements relevant to specific assignment procedures.
Develop effective and person relationships through the application of organisational social, ethical and operational standards and use of appropriate interpersonal styles and techniques.
Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below.
Legislation, regulations and codes of practice applicable to specific waste management functions.
Types of waste management situations and responses.
Organisational structure and reporting channels.
Terms and conditions of employment.
Workplace communication channels and procedures.
Company pricing schedules.
Principles of effective communication.
OHS issues and requirements.
Specific skills needed to achieve the performance criteria
To achieve the performance criteria, some complementary skills are required. These are:
communicating in a clear and concise manner in both written and verbal modes
requesting advice or further information
clarifying and confirming legal issues associated with job specifications and procedures
seeking and receiving feedback
working on an individual basis and within a team in a range of waste management activities
use of information technology appropriate to specific tasks
sourcing, organising and recording information
processing workplace documentation
estimating time to complete activities and prioritise tasks
relating to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities.
Other units of competency that could be assessed with this unit
This unit could be assessed on its own or in combination with other competencies relevant to the job function, for example:
PRMWM05B Identify and segregate waste
PRMWM11B Respond to waste emergency
PRMWM44B Identify wastes and hazards
PRMCMN201A Participate in workplace safety arrangements
PRMCMN203A Provide effective customer service
BSBCMN215B Participate in environmental work practices.
Resources required to assess this unit
The following resources should be available:
access to suitable venue and equipment
access to relevant guidelines and regulations
assignment instructions, work plans and schedules, policy documents and duty statements
assessment instruments, including personal planner and assessment record book.
Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor (or assessment team working together to conduct the assessment). The competency is to be demonstrated in a range of situations, which may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Evidence of competency is best obtained by observing activities in this field and reviewing the preparation of a detailed tender. If this is not practicable, observations in realistic simulated environments may be substituted.
Consistency in performance
Assessment requires that the plan meets the objectives of the client and that it complies with industry expectations in the particular client environment. If the environment is narrowly defined or is not representative of industry needs, it may be necessary to refer to portfolio case studies of a variety of waste requirements to assess induction competency.
Oral questioning or written assessment and hypothetical situations (scenarios) may be used to assess underpinning knowledge. (In assessment situations where the candidate is offered a preference between oral questioning and written audit, questions are to be identical.)
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.
Note: All practical demonstrations must adhere to the safety and environmental regulations relevant to each state or territory.
Key competency levels
There are a number of processes that are learnt throughout work and life that are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added.
Information below highlights how these processes are applied in this competency standard.
1 | Perform the process | 2 | Perform and administer the process | 3 | Perform, administer and design the process |
| | | | | |
How can communication of ideas and information be applied? | 1 | Collect, interpret and comply with legislative, OHS and procedural requirements applicable to each assignment. |
How can information be collected, analysed and organised? | 1 | Discuss and verify with colleagues or the supervisor own role and responsibilities to ensure compliance with assignment and organisational requirements. |
How are activities planned and organised? | 1 | Measure and prioritise work tasks to meet operational schedules in an efficient and effective manner. |
How can teamwork be applied? | 1 | Provide support and assistance within the team to complete work tasks within designated timelines. |
How can the use of mathematical ideas and techniques be applied? | 1 | Use mathematics to measure and schedule tasks. |
How can problem-solving skills be applied? | 1 | Clarify contradictory or ambiguous information or instructions with colleagues or the supervisor. |
How can the use of technology be applied? | 1 | Use technology to access, organise and record information. |